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What is included in my rent?
How are rental fees paid?
Do I need to pay a deposit?
The place or room I want is unavailable, what should I do?
What are the different types of student accommodation/rooms that are available, and are they safe?
Do I need to be a student to book these services?
So many room options, which one should I go for?
Am I able to select my own room?
What if I want to live with my friends?
What are the pricing of these rooms? And is it fixed?
I selected a shared room/apartment, can I find out who my roommate/flatmate will be?
Are there specific dates or lease periods that I must select?
If I changed my mind or need to cancel my booking, what can I do?
Will I have to pay a cancellation fee?