Need help?
Browse the topics below to find what you are looking for
Who is Telstra and how good is their coverage?
What is a pre-paid mobile plan?
Do I have to pay any more than the price listed?
Will I get a bill for my mobile usage?
How do I recharge my plan?
Are international calls included?
What happens after I consume all my data?
How do I check my prepaid balance?
What are the usage charges for my prepaid service?
Do I get usage alerts on my prepaid service?
International roaming on prepaid services
International calls and texts
Transferring my existing number to a prepaid plan.
How do I activate my SIM card?
What are the delivery methods for my SIM card and how much will it cost?
Where do you deliver to and how long does will my SIM card take to arrive?
Where are your pick-up locations?
I still require more help
CNY ¥
 - http://www.bohemiancoding.com/sketch --%3e %3ctitle%3eshopping-bag-smiley%3c/title%3e %3cdesc%3eCreated with Sketch.%3c/desc%3e %3cdefs%3e %3clinearGradient x1='103.266602%25' y1='2.9359375%25' x2='73.9973958%25' y2='47.903125%25' id='linearGradient-1'%3e %3cstop stop-color='%230FFFAE' offset='0%25'%3e%3c/stop%3e %3cstop stop-color='%2301AEFF' offset='100%25'%3e%3c/stop%3e %3c/linearGradient%3e %3c/defs%3e %3cg id='Page-2' stroke='none' stroke-width='1' fill='none' fill-rule='evenodd'%3e %3cg id='Mobile-home-ALT-2' transform='translate(-289.000000, -10.000000)' fill='url(%23linearGradient-1)' fill-rule='nonzero' stroke='url(%23linearGradient-1)' stroke-width='0.4'%3e %3cg id='topBar' transform='translate(-3.000000, -10.000000)'%3e %3cg id='bag' transform='translate(293.000000, 21.000000)'%3e %3cg id='shopping-bag-smiley'%3e %3cpath d='M1.875,18 C0.84075,18 0,17.1585 0,16.125 L0,5.625 C0,5.00475 0.50475,4.5 1.125,4.5 L3.75,4.5 L3.75,3.75 C3.75,1.68225 5.43225,0 7.5,0 C9.56775,0 11.25,1.68225 11.25,3.75 L11.25,4.5 L13.875,4.5 C14.49525,4.5 15,5.00475 15,5.625 L15,16.125 C15,17.1585 14.1585,18 13.125,18 L1.875,18 Z M1.125,5.25 C0.918,5.25 0.75,5.418 0.75,5.625 L0.75,16.125 C0.75,16.74525 1.25475,17.25 1.875,17.25 L13.125,17.25 C13.74525,17.25 14.25,16.74525 14.25,16.125 L14.25,5.625 C14.25,5.418 14.082,5.25 13.875,5.25 L11.25,5.25 L11.25,7.125 C11.25,7.332 11.082,7.5 10.875,7.5 C10.668,7.5 10.5,7.332 10.5,7.125 L10.5,5.25 L4.5,5.25 L4.5,7.125 C4.5,7.332 4.332,7.5 4.125,7.5 C3.918,7.5 3.75,7.332 3.75,7.125 L3.75,5.25 L1.125,5.25 Z M10.5,4.5 L10.5,3.75 C10.5,2.0955 9.1545,0.75 7.5,0.75 C5.8455,0.75 4.5,2.0955 4.5,3.75 L4.5,4.5 L10.5,4.5 Z' id='Shape'%3e%3c/path%3e %3c/g%3e %3c/g%3e %3c/g%3e %3c/g%3e %3c/g%3e %3c/svg%3e)
 - http://www.bohemiancoding.com/sketch --%3e %3ctitle%3enavigation-menu-3%3c/title%3e %3cdesc%3eCreated with Sketch.%3c/desc%3e %3cdefs%3e%3c/defs%3e %3cg id='Page-2' stroke='none' stroke-width='1' fill='none' fill-rule='evenodd'%3e %3cg id='Mobile-home-ALT-2' transform='translate(-275.000000, -51.000000)' fill='%23001C71' fill-rule='nonzero'%3e %3cg id='navbar' transform='translate(15.000000, 50.000000)'%3e %3cg id='navigation-menu-3' transform='translate(260.000000, 1.000000)'%3e %3cpath d='M8.4375,10.625 C8.0925,10.625 7.8125,10.345 7.8125,10 C7.8125,9.655 8.0925,9.375 8.4375,9.375 L21.5625,9.375 C21.9075,9.375 22.1875,9.655 22.1875,10 C22.1875,10.345 21.9075,10.625 21.5625,10.625 L8.4375,10.625 Z' id='Shape'%3e%3c/path%3e %3cpath d='M8.4375,15.625 C8.0925,15.625 7.8125,15.345 7.8125,15 C7.8125,14.655 8.0925,14.375 8.4375,14.375 L21.5625,14.375 C21.9075,14.375 22.1875,14.655 22.1875,15 C22.1875,15.345 21.9075,15.625 21.5625,15.625 L8.4375,15.625 Z' id='Shape'%3e%3c/path%3e %3cpath d='M8.4375,20.625 C8.0925,20.625 7.8125,20.345 7.8125,20 C7.8125,19.655 8.0925,19.375 8.4375,19.375 L21.5625,19.375 C21.9075,19.375 22.1875,19.655 22.1875,20 C22.1875,20.345 21.9075,20.625 21.5625,20.625 L8.4375,20.625 Z' id='Shape'%3e%3c/path%3e %3cpath d='M15,30 C6.72875,30 0,23.27125 0,15 C0,6.72875 6.72875,0 15,0 C23.27125,0 30,6.72875 30,15 C30,23.27125 23.27125,30 15,30 Z M15,1.25 C7.41875,1.25 1.25,7.41875 1.25,15 C1.25,22.58125 7.41875,28.75 15,28.75 C22.58125,28.75 28.75,22.58125 28.75,15 C28.75,7.41875 22.58125,1.25 15,1.25 Z' id='Shape'%3e%3c/path%3e %3c/g%3e %3c/g%3e %3c/g%3e %3c/g%3e %3c/svg%3e)
 - http://www.bohemiancoding.com/sketch --%3e %3ctitle%3eShape%3c/title%3e %3cdesc%3eCreated with Sketch.%3c/desc%3e %3cdefs%3e%3c/defs%3e %3cg id='Page-1' stroke='none' stroke-width='1' fill='none' fill-rule='evenodd'%3e %3cg id='icons' transform='translate(-446.000000, -602.000000)' fill='%23ffffff' fill-rule='nonzero' stroke='%23FFFFFF'%3e %3cg id='chevron-right-breadcrumb' transform='translate(447.000000, 603.000000)'%3e %3cpath d='M0.399084661,12 C0.327584661,12 0.259584661,11.9695 0.212084661,11.916 C0.120584661,11.8125 0.130584661,11.654 0.233584661,11.563 L6.52108466,6 L0.233584661,0.4375 C0.130084661,0.346 0.120584661,0.1875 0.211584661,0.0845 C0.259584661,0.031 0.327584661,0 0.399084661,0 C0.460084661,0 0.519084661,0.0225 0.564584661,0.0625 L6.85258466,5.6255 C6.86708466,5.6385 6.88058466,5.6515 6.89308466,5.6655 C7.07758466,5.8735 7.05908466,6.191 6.85308466,6.3735 L0.564584661,11.9375 C0.518584661,11.978 0.460084661,12 0.399084661,12 Z' id='Shape'%3e%3c/path%3e %3c/g%3e %3c/g%3e %3c/g%3e %3c/svg%3e)
FAQs